Update email

This page explains how to change the email of either an Admin User or a Provider User.

Admin User

  1. Navigate to Admin Portal page by clicking on Admin button in top-right corner. Admin Portal opens.

  2. Look for Settings drop-down menu in the center-right part of the screen.

  3. Click Change Email:

    Screenshot of 'Change Email' option in drop-down menu for AdminsScreenshot of "Change Email" option in drop-down menu for Admins

  4. Enter the new email in the text box and click Save.

  5. A notification email is sent to the old and new email addresses.

Provider User

The Provider password change experience is similar.

  1. Navigate to Provider Portal page by clicking on organization name button in top-right corner. Provider Portal opens.

  2. Look for Settings drop-down menu in the center-right part of the screen.

  3. Click Change Email:

    Screenshot of 'Change Email' option in drop-down menu for ProvidersScreenshot of "Change Email" option in drop-down menu for Providers

  4. Enter the new email in the text box and click Save.

  5. A notification email is sent to the old and new email addresses.