Update email¶
This page explains how to change the email of either an Admin User or a Provider User.
Admin User¶
Navigate to Admin Portal page by clicking on Admin button in top-right corner. Admin Portal opens.
Look for Settings drop-down menu in the center-right part of the screen.
Click Change Email:
Screenshot of "Change Email" option in drop-down menu for Admins
Enter the new email in the text box and click Save.
A notification email is sent to the old and new email addresses.
Provider User¶
The Provider password change experience is similar.
Navigate to Provider Portal page by clicking on organization name button in top-right corner. Provider Portal opens.
Look for Settings drop-down menu in the center-right part of the screen.
Click Change Email:
Screenshot of "Change Email" option in drop-down menu for Providers
Enter the new email in the text box and click Save.
A notification email is sent to the old and new email addresses.