How to review Provider account registrations¶
This page explains how an Administrator reviews new Provider account registrations. New account registrations are either Approved or Denied.
View pending accounts¶
If there are pending accounts awaiting review, they appear on the Admin Panel:
Screenshot of a user pending review by an Administrator
The Admin Panel is accessed by clicking the organization name next to the Logout button:
Screenshot of buttons to access Admin Panel and logout
Approve an account¶
To approve an account, click Approve next to their entry in the Pending Users table. Once approved, the Provider and their organization contact are sent an approval notification via email.
Reject an account¶
To reject an account, click Deny next to their entry in the Pending Users table. You are prompted for a rejection reason:
Deny New Provider modal screenshot
Once rejected, an email is sent to the Provider with the provided rejection reason. They are instructed to follow up with an Administrator for info if needed.